Services

Every part of the program, one connected system.

A successful ecommerce program has a lot of inputs. We've run all of them, so we can tell you which ones to build on and which ones are holding you back.

01

Strategy

Audits, roadmaps, D2C growth, brand and marketing strategy.

  • Ecommerce audits and opportunity assessments
  • Roadmaps sequenced by revenue and margin
  • D2C strategy and growth alongside dealers and distributors
  • Brand guides and marketing strategy
02

Systems

Commerce platforms, replatforming, ERP integration and tech stack selection.

  • Commerce platform selection and replatforming
  • ERP integration and order flow
  • Tech stack and vendor selection: reviews, search, affiliate and more
  • Integration planning so systems talk to each other
03

Data

PIM, product and fitment data, and marketplaces.

  • PIM selection and product data strategy
  • Fitment and attribute data
  • Data cleanup and governance
  • Marketplace readiness: Amazon, Walmart, eBay
04

Email & SMS

Lifecycle flows, segmentation, campaigns and platforms.

  • Lifecycle and automated flows
  • Segmentation and personalization
  • Campaign planning and calendars
  • Email and SMS platform selection
05

Automation & AI

Workflow automation, AI readiness and AI-assisted content.

  • AI readiness assessments
  • Workflow automation across teams and tools
  • AI-assisted product content and data enrichment
  • Practical AI roadmaps, now and in the future
07

A/B Testing

Conversion optimization, merchandising, site search and UX.

  • Conversion optimization programs
  • A/B test design and analysis
  • Merchandising and site search
  • UX reviews
08

Reporting

Dashboards, KPIs, attribution and baselines.

  • Baselines before any work starts
  • Dashboards built around revenue and margin
  • KPI frameworks and attribution
  • Automated reporting that stays with your team
09

Organizational Structure

Team design, roles and hiring, process and fractional leadership.

  • Team design and roles
  • Hiring support
  • Process and operating rhythm
  • Fractional ecommerce leadership
How we work

Recommend, Select, Deliver.

Every service comes at three levels. Most consultants stop at the recommendation. We can stay through the decision and the rollout.

  1. Level 1

    Recommend

    We audit your program and tell you what to change, and in what order.

  2. Level 2

    Select

    We run the vetting with you, from requirements and shortlists to demos, and help you land on the right products.

    Includes everything in Recommend
  3. Level 3

    Deliver

    We help put it in place, whether that's guiding your team or owning the rollout.

    Includes everything in Select

Not sure where to start? Start with an audit.

Tell us where things stand. You'll get a short, ranked list of the opportunities worth chasing, with no obligation to hire us for any of them.

Request an audit Or just say hello